Company profile
/settings/company/profile holds your legal business details. Trades Operator reuses them for payments, calling, and texting setup, so enter them once and keep them current. Only the company owner can change this page.
- Under "Type of work", click "Edit" (
/settings/company/trade), choose your "Primary trade", and save. This must be done before the profile can be saved. The "Reused by" panel links to "Service categories" (/settings/company/service-categories), which uses your type of work. - Fill in "Legal company name", "Business name customers see", "Legal structure", and "Organization type".
- Enter the "Business phone" (a 10-digit U.S. number) and "Business website" (just the domain is fine, like example.com).
- Describe "What your company does".
- Enter the "Name on card statements" (5 to 22 characters).
- Enter the "Federal tax number". Once saved it is hidden; leave it blank to keep the saved number.
- Complete "Business address", "Suite or unit" (optional), "City", "State", and "ZIP code".
- Click "Save company profile". You may be asked to complete a security check first.
When you see "Company profile saved", you can continue to "Set up online payments". Rows still missing are marked "Missing", and the page header counts "details saved". The page also has a service area section; saving it does not need a security check.
Working hours
/settings/company/working-hours sets the normal opening and closing time for each day. New scheduling forms start at the opening time for the chosen day. Owners and admins can change it.
- Check each day your company works.
- Set "Opens" and "Closes" for each checked day.
- Click "Save working hours".
These are company hours. Individual technician hours are set at /settings/team/working-hours.
If it is not working
- "Company profile needs attention": the message names the field to fix, such as the phone number, statement name, or address.
- "Your company profile changed while this page was open": review the latest details, then save again.
- "We could not confirm that your company profile was saved": refresh the page to check before trying again.
- "Owner access required": ask the company owner to update the profile.
- "Owner or admin access required" (working hours): ask an owner or administrator.
- "Working hours need attention": keep at least one day open and make every closing time later than its opening time.
- "Someone else changed working hours": refresh before saving so you do not overwrite their update.
- "Working hours are temporarily unavailable": nothing changed, and scheduling starts at 8:00 AM until hours load.
Last updated 2026-10-09. Questions? Email support@tradesoperator.com.