Team
One team. One system.
Office, dispatch and techs all work from the same jobs, calls and customers. Everyone sees what their job needs and nothing more.
How it works
Everyone connected. To each other and to customers.
The right data for each person.
Owners set what each role can see and do. Techs get their day. The office gets the money. You keep the books.
- Six standard roles you can adjust
- Techs see equipment and notes, not your margins
- Admins manage settings. Only the owner can delete the account.
Every tech can reach customers. From the company number.
Calls and texts go out from your business line, not personal cell phones. The whole thread stays with the customer record, so anyone can pick it up.
- Tap to call or text from the job
- Customers never see a tech's personal number
- The office sees every conversation in one inbox
Team chat with Operator in the room.
Talk in threads about jobs and customers. Tag @Operator and it answers in the thread, using only what that person is allowed to see.
- "@Operator who's closest and free?"
- "@Operator anything I should know about this house?"
- Suggests the next step. You approve it.
Pricing
Add the whole crew. No seat fees.
Trades Operator isn't priced per user. Add techs, helpers and office staff as you grow.
Per-user software
SeatsA new hire means a bigger bill. So people share logins or stay out of the system.
Trades Operator
No seat feesEveryone gets their own login and the right access. Your bill doesn't grow with headcount.