Emergency calls with no attribution
Burst pipe calls come in at all hours. Which one came from Google? Which from a referral? By the time the job's done, nobody knows or cares — but the ad budget keeps running.
Plumbing Software
Trades Operator connects plumbing calls, dispatch, service jobs, drain work, installs, invoices, and attribution — one system, no integration stack.
Call, form, or campaign source enters the operating record.
Customer, estimate, job, evidence, invoice, and payment stay connected.
The next approval, follow-up, or review task is visible without rebuilding context.
The problem
Burst pipe calls come in at all hours. Which one came from Google? Which from a referral? By the time the job's done, nobody knows or cares — but the ad budget keeps running.
Burst pipe calls come in at all hours. Which one came from Google? Which from a referral? By the time the job's done, nobody knows or cares — but the ad budget keeps running.
A tech runs 5 drain clears. Time is logged in their head. Photos are on a personal phone. Signatures are verbal. Job records exist only if someone entered them manually later.
Some jobs are flat-rate, some T&M, some warranty. Invoicing the right amount is a mental exercise that causes callbacks and disputes.
A customer calls for the third time this year. Nobody knows the service history, what was charged before, or what problems recur — because the call, job, and invoice lived in three places.
Service and install have completely different economics. Without job-level costing connected to the books, you're averaging across job types and never know which ones actually pay.
Missed call at 2pm on a Sunday. By Monday morning, it's gone. No task created, no follow-up fired, no revenue captured.
Daily workflow
Operator Demo
We qualify before we demo. The platform is purpose-built for a specific type of shop.